Privacy Policy

This Privacy Policy describes how Vianmax Techno Ventures Private Limited ("Vianmax™", "we", "us", or "our"), a company incorporated under the Companies Act, 2013 (CIN: U62099TN2026PTC188567), operating from Anna Nagar, Chennai - 600040, India, collects, uses, discloses, and protects information that you provide when you visit our website vianmax.com or engage with our services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.

1. Information We Collect

We collect information in the following ways:

• Information you provide directly - name, email address, phone number, company name, and message content when you fill out our contact form, request a quote, register for a training programme, or email us.
• Usage data - pages visited, time spent on pages, browser type, device type, operating system, and referring URL, collected automatically when you visit our website.
• Cookies and tracking technologies - session cookies for website functionality and analytics cookies to understand how visitors use our site. See Section 7 for details.
• Communication records - emails, WhatsApp messages, and call records when you contact us for support or business enquiries.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Send project proposals, invoices, and service-related communications
• Process registrations for training programmes and workshops
• Improve our website content, user experience, and service offerings
• Send occasional updates about new services, case studies, or relevant industry news (you may opt out at any time)
• Comply with applicable laws, regulations, and legal obligations
• Prevent fraud, abuse, and security incidents

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Information Sharing & Disclosure

We may share your information only in the following limited circumstances:

• Service providers - trusted third-party vendors who assist us in operating our website or delivering services (e.g., email service providers, hosting providers). They are bound by confidentiality obligations and may not use your data for any other purpose.
• Business partners - where your training programme or certification involves a partner organisation (e.g., Axis Securities), relevant enrolment data may be shared with them to process your certification.
• Legal requirements - if required by law, court order, or governmental authority, or to protect our rights, property, or safety.
• Business transfers - in the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, access controls, and regular security reviews.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected - including legal, accounting, or reporting requirements. Contact form submissions are retained for up to 3 years. Project and billing records are retained for 7 years in compliance with Indian tax and accounting regulations.

You may request deletion of your data at any time (see Section 8). We will honour such requests unless retention is required by law.

6. Third-Party Links & Services

Our website may contain links to third-party websites, including AlphaSync (alphasync.app), Axis Securities, and broker platform documentation. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies separately.

7. Cookies Policy

Our website uses the following types of cookies:

• Essential cookies - required for the website to function (e.g., session management, scroll smoothing). These cannot be disabled.
• Analytics cookies - help us understand how visitors interact with our website (page views, time on page, referral sources). We use anonymised analytics data only.
• Preference cookies - remember your preferences to improve your experience on future visits.

You can control or disable cookies through your browser settings. Disabling analytics cookies will not affect your ability to use the website.

8. Your Rights

You have the following rights with respect to your personal data:

• Right to access - request a copy of the personal data we hold about you.
• Right to rectification - request correction of inaccurate or incomplete data.
• Right to erasure - request deletion of your personal data, subject to legal retention obligations.
• Right to object - object to our processing of your data for marketing communications at any time.
• Right to data portability - request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at privacy@vianmax.com. We will respond within 30 days.

9. Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.